Blog - blog.devtac.asia

Introducing Zoho Cliqs new integration with Zoho Projects

Everything starts as an idea—the next big thing your team wants to build, a feature addition to your product, designing a website, or constructing a building. For any idea to take shape, you need a process in place. And Zoho Projects offers a comprehensive way to cover everything from initial planni...

Approach Your Career Journey with a Sense of Adventure

21/05/19 11:30 AM By Tin - Comment(s)

Account executive (AE) Jack Badavas has been with Salesforce for eight years in a variety of sales roles and locations. He approaches every challenge and opportunity with a sense of adventure and grit (more on this grit later).

An East Coast native, Jack went into sales right out of college, nabbing ...

Big News! Salesfusion is Now Part of Sugar (Three Big Advantages for You)

21/05/19 11:11 AM By Tin - Comment(s)

Have you heard? The world is close to capturing 1.7 megabytes of data for each person on the planet every single second.

That’s not even the crazy part.

For most companies today, very little of that data is being put to good use. Despite the tremendous amount of available customer intel, nearly ...

Salesforce’s Pathfinder Training Program Expands Globally

14/05/19 11:56 AM By Tin - Comment(s)

At Salesforce, one of our core values is equality, and a natural extension of that is our commitment to workforce development. We want to empower a diverse and qualified workforce with the skills needed to ensure their future success, the success of our customers and partners, and to create a better...

Increase Productivity with Actionable Insights in Hint 5.1

14/05/19 11:42 AM By Tin - Comment(s)

Our next version SugarCRM Hint 5.1 is now generally available! Hint provides a wide range of important, useful and actionable insights, uncovering key information at every stage of your sales, marketing, and customer service cycles. Version 5.1 focuses on increasing productivity and efficiency, to h...

How chat bots can increase your workplace productivity

14/05/19 11:33 AM By Tin - Comment(s)

Chat bots are the future. With the ever-increasing need for effective communication, chat bots are here to transform how businesses function. From handling customer queries to automating workflows, they allow users to focus on things that matter.

Research indicates that over 50% of customer queries c...

Onboarding Hacks: How to Deeply Engage New Employees

07/05/19 01:32 PM By Tin - Comment(s)

Engaged employees are at the heart of our success story at Salesforce — and like many other tech companies, our employee population is booming! We welcomed more than 8,500 new hires into the #SalesforceOhana last year.

But today's talent market is tough, as employee turnover is the highest it's been ...

11 Resources That Will Improve Your Sales Skills

07/05/19 11:48 AM By Tin - Comment(s)

Even though we live in a world that’s dominated by rapidly evolving technology, plenty of businesses are still very skeptical about every new advancement. For instance, old-school tactics are surprisingly common in sales. These “traditions” include paper contracts, siloed record-keeping, and in-pers...

3 Things You Must Do This World Password Day

07/05/19 11:12 AM By Tin - Comment(s)

Bill Gates predicted the death of passwords more than a decade ago. But later, Microsoft themselves ended up releasing their identity management solution to help companies overcome their password issues. While experts are trying hard to kill passwords with bio-metrics and other complicated authentic...

Devtac joined Zoho at the 8th Philippine SME Business Expo & Conference!

03/05/19 05:42 PM By Tin - Comment(s)

The Philippine SME Business Expo & Conference (PHILSME) is the largest Business - to - Business expo, conference, and networking event here in the Philippines. PHILSME dedicates to empower the Small and Medium Enterprises (SME) in the country.

The 8th PHILSME held last May 2 and 3 at the SMX Conv...

Zoho Survey-Zen desk integration helps you identify gaps in your customer support

30/04/19 04:23 PM By Tin - Comment(s)

When technology fails, it can mess with your work. A sudden software bug can prevent an employee from logging onto their computer and responding to an important client, stalling the entire team’s work for the day.

It is in moments like these, that 24-hour customer support engineers put their cape on ...

CRM Blueprint Series: Sales Automation Webinar Recap

30/04/19 04:06 PM By Tin - Comment(s)

This week marked the latest installment of our CRM Blueprint Series of webinars aimed at helping businesses of all shapes and sizes build more modern, effective CRM initiatives. This edition focused on the core tenets of a modern sales automation solution.

In the webinar, we discussed how important i...

How to Develop a Team of Successful Service Agents

30/04/19 03:45 PM By Tin - Comment(s)

We’ve all had horrible customer service experiences. You know what we’re talking about — it’s that feeling when you hang up the phone and shake your head, wondering why companies just can’t get it right. And if the service is bad enough, you may instantly decide to never do business with them again.

...

Manage Facebook Job Postings with Zoho Recruit

22/04/19 07:05 PM By Tin - Comment(s)

Integrate your organization’s Facebook account with Zoho Recruit and post your jobs onto one of the largest social networks in the world. It’s fast, hassle-free, and has a wide targeting capability. You can post, view, and manage the jobs that you post on Facebook from within Zoho Recruit.

This integ...

Five Important Questions to Ask Yourself Before You Renew Your Legacy CRM Vendor

22/04/19 06:57 PM By Tin - Comment(s)

What do a bedside shelfie, bit-coding robot, and a Gremlin chia pet have in common with your legacy CRM vendor? A lot!

Don’t you love those vendors that push everything you think you might want, but offer little or nothing you actually need? Let’s be honest, who doesn’t want a bedside shelfie t...

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