4 CRM Trends for 2019 and beyond

04/02/19 11:36 AM By Tin - Comment(s)

The use of CRM is growing, and in a highly competitive market, it is crucial to be up-to-date with the trends. Top CRM vendors like Salesforce, Oracle, and SAP, have been making improvements in key CRM functionalities. Each have AI capabilities, and with the ability to improve conversion rates, boos...

Improve Customer Service with CRM

27/11/18 09:50 AM By Nico - Comment(s)

In the age where technology is taking over, it is no secret that digital transformation is continuously disturbing the current interaction between owners and their customers. Having backlogs and getting left behind, especially in this industry is never fun, plus it poses an imminent threat to the en...

Grow Your Business by Data Sharing

20/11/18 01:33 PM By Nico - Comment(s)

In the age of digital media, some businesses have minimal to no face-to-face interaction with their customers. So how do they promote their products while building trust, and loyalty among customers? The answer is simple, although the process can be quite complex, and that is through data sharing.

...

CRM, in Government and Public Sector

18/09/18 09:32 AM By Nico - Comment(s)

A government with readily accessible services for its citizens and constituents gives an impression of successful governance. Unfortunately, government offices are not usually first-adopters of the newest technology. But because of their technologically-savvy citizens' demands of more easier and fas...

Using Utilities CRM Solutions for Utility Companies

30/07/18 02:46 PM By Nico - Comment(s)

For many Utility Companies, CRM or Customer Relationship Management is a massive step forward regarding technological innovation. To this point, standard relational databases, spreadsheets, and text-based documents have served as the available way of organizing extensive amounts of data involved in ...

Breaking Down The Most Common CRM Stereotypes

23/07/18 03:28 PM By Leonyl - Comment(s)

There are negative reviews about CRM in the virtual world and it influences the majority of the decisions being made by businesspeople. For some, it causes hesitancy if it is worth to invest in a Customer Relationship Management system.


Despite the misconceptions surrounding CRM, a wise business per...

DEVTAC Can Provide You With A CRM System for the BPO Industry

09/07/18 04:36 PM By Nico - Comment(s)

One of the flourishing industries today is the Business Process Outsourcing or the BPO industry.  A lot of people continue to benefit from the job opportunities that a BPO provides but what they may not know is how CRM system plays a significant role in the BPO industry.

  

At DEVTAC, w...

9 Tools and Methodologies to Complement CRM that Drive Sales Performance

12/06/18 11:27 AM By Nico - Comment(s)

As technology continues to disrupt and impact sales, many businesses are embracing Customer Relationship Management (CRM) tools to run their businesses more efficiently. CRMs provide the best opportunity to implement a corporate identity, as it enables brand differentiation and gives you t...

Philippines Entering ‘Golden Age For Economic Growth’ – ADB

10/05/18 02:02 PM By Nico - Comment(s)

MANILA, Philippines — Philippine economic growth is expected to further rise to 6.8 percent this year and 6.9 percent in 2019 from 6.7 percent in 2017 as the country enters “a golden age for economic growth,” the Asian Development Bank said yesterday.

During the launch of its Asian Development Outloo...

DEVTAC AND THE HISTORY OF CRM IN THE PHILIPPINES

10/05/18 01:10 PM By Leonyl - Comment(s)

In the year 2006, DEVTAC was only a mental picture, a brewing idea not quite ready to be placed in a cup to fuel a day. But it was there, with fire gently flickering and silently stirring.

The Philippine CRM environment was just a concept that tech aficionados were brainstorming over, considering if ...

Your Business Can Benefit From CRM

10/05/18 10:51 AM By Leonyl - Comment(s)

Customers are one of the most vital components to a business as they bring in profit and opportunity. The more a business focuses in customer satisfaction, the higher the success rate would be. Businesses of either large, medium or small scale has to manage their customer relations effectively to de...

Use Your CRM To Its Maximum Potential

10/05/18 10:14 AM By Leonyl - Comment(s)

If you're not sure what your CRM software can do for your business, fear not. You belong to the 80% of the population of the competitive market that has employed a CRM software but is not yet aware of the many benefits the system has. Most businesses acknowledge that a Customer Relationship Manageme...

5 Data Sources That You Should File Into Your CRM

10/05/18 09:31 AM By Leonyl - Comment(s)

Personalized marketing has improved the rates of customer retention. With tools readily available, businesses can quickly and directly reach out to customers and provide tailor-fit interactions and resolutions. But to maximize the benefits of personalized marketing, a database fully sto...

WHAT ARE THE SIGNS THAT YOUR BUSINESS NEEDS A CRM?

10/05/18 09:28 AM By Leonyl - Comment(s)

It suddenly dawned on you that managing your business, on top of all the other personal things you have to attend to, has gotten more tedious and overwhelming. It requires a lot of your attention, and there are always challenges along the way. You're probably thinking, "Wouldn't it be nice if t...

Platforms That You Must Integrate With Your CRM

10/05/18 09:02 AM By Leonyl - Comment(s)

If you're an Iron Man fan, you'd probably know that Tony Stark has an ultra-awesome armor that makes him practically invincible. Now, imagine all the Mark suits Stark has ever built. Each version is a piece of genius, always better than the last. It is conglomerated from smaller machines and combine...

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