Meet Catalyst - Zoho's full stack serverless developer platform

22/10/19 03:48 PM By Tin - Comment(s)




We’re thrilled to announce the launch of our new serverless platform for developers, Zoho Catalyst. As developers, we want to focus on building the best experience for our users, but often end up spending our time on operational details like provisioning, monitoring, scaling, patching, logging, and ...

Its National Customer Service Week!

15/10/19 05:53 PM By Tin - Comment(s)



Many studies have shown that providing the best customer experience impacts your top line. Customers buy more, and renew more often, if they feel they have they received a great experience. It’s simply not enough to have the best product in your already crowded marketplace. A great customer experien...

2019 Holiday Readiness: How to Give Choices at Checkout

15/10/19 05:42 PM By Tin - Comment(s)




There’s power in choice. The more control we have, the more we can shape our lives exactly as we like. During the holidays, we choose the parties, gifts, and decorations that make the season festive, fun and special. And when we realize that we need a gift tomorrow, increasingly, we have option...

Zoho CRM has been named the Winner of PCMags Business Choice Awards 2019

15/10/19 05:29 PM By Tin - Comment(s)




We’re pleased to announce that PCMag—one of the leading online tech magazines—has named Zoho CRM the winner of their 2019 Business Choice Awards for CRM. The award comes after PCMag also named Zoho the 2019 Editor’s Choice CRM. We’re very proud to receive the Business Choice Award as it speaks to ou...

Zoho CRM has been named the Winner of PCMags Business Choice Awards 2019

15/10/19 04:50 PM By Tin - Comment(s)

At DEVTAC, we know the importance of CRM in business, and we know what will contribute to your business's growth. As the Premier Zoho Partner in the Philippines we can help you achieve your goal. Worried your customers aren't satisfied? Give us a call or send us a message!

The brand new Zoho Expense for Android

15/10/19 04:35 PM By Tin - Comment(s)



The world is going mobile, and so are business applications. With how powerful mobile devices have become, it is natural for you to expect the same productivity gains from your phone or tablet as you do from your desktop.




We’ve worked hard to incorporate the same comprehensive features from the web v...

Go multilingual for great customer experience

01/10/19 05:51 PM By Tin - Comment(s)



Do you speak any of these languages? If not, our humble apologies.


But imagine the frustration of an angry customer trying to explain their concern in a language they don’t speak fluently and then trying to make sense of what the customer service representative is saying. Being forced to communicate ...

What Is IT's Role in Employee Experience?

01/10/19 05:31 PM By Tin - Comment(s)



When most people think of employee experience, they think of “HR hiring practices” or “onboarding tools,” but that leaves out the one thing that makes it possible to do any of the work: technology. And, simultaneously, it neglects the gatekeepers of the company’s technology, tools, apps, and tech st...

Unlock the Value of AI with CRM

01/10/19 05:23 PM By Tin - Comment(s)


Artificial Intelligence (AI) has been a topic of fascination of science fiction fans for many years, and it’s been typified in classic entertainment such as Star Wars, Star Trek, and even the Jetsons. As AI advances and as we explore its practical applications, fear of an impending “Matrix-like” fut...

What is Trailblazer?

24/09/19 09:35 AM By Tin - Comment(s)


Editor's note: This article is among our most popular, so we’ve updated it recently to keep things fresh.


You may have noticed a snazzy piece of fashion more and more people are sporting. It’s a soft, black, zip-up hooded sweater with the words ‘Trailblazer’ emblazoned on the front. If you see someon...

Stay on Top of Important Dates with the Reminder and Notification Extension

24/09/19 09:19 AM By Tin - Comment(s)
Get reminded within SuiteCRM of any important dates on any module and also send external notifications via email to your contacts. Great for birthdays, upcoming deadlines, etc.


Highlevel Overview


The Reminder and Notification extension for SuiteCRM from Variance InfoTech helps to automate reminders fo...

Meet MasterSolve: SugarConnection Sponsor & Elite Sugar Partner

24/09/19 09:02 AM By Tin - Comment(s)


As you may recall from our previous spotlight, Sugar Partners play an essential role in helping companies cultivate customers for life. As one of our users explained it:


“It’s not enough to just choose a good solution. You also need a long-term partner to guide you through deployment and configuratio...

Scrum and Chatbot: an Elite Duo 

10/09/19 05:52 PM By Tin - Comment(s)



How would you feel if you had to organize the same meeting every two days to check a project’s progress? Now imagine you are heading up several separate projects—wouldn’t you want help managing your teams? And what better way than to use Scrum that’s trusted by teams all over the world. If you have ...

Scott Stratten on the Customer Experience: No Sugar-Coating

10/09/19 05:40 PM By Tin - Comment(s)




If you want to go big, it’s time to think small. 


This was one of the biggest — and most important — takeaways during our recent chat with Scott Stratten. 


After all, Stratten explained, very few customer relationships are built on grand gestures. It’s almost always the small, day-to-day int...

Webcast: 5 Executive Tips for Employee Drive Philanthropy

10/09/19 05:16 PM By Tin - Comment(s)




What does employee-driven philanthropy look like in the workplace? For corporate social responsibility leaders, the idea of employee-driven volunteer and giving programs is Utopian and hard to attain. So how do corporations inspire employees to actually lead giving and volunteer programs in their co...
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