Why does your employees happiness quotient matter?

27/08/19 05:50 PM By Tin - Comment(s)



It is Monday morning. Everything is a blur and everyone is in a hurry. Most people are heading to work, still not fully recovered from the weekend, and it’s written all over their faces. Amid all the hustle and bustle, have you ever stopped and wondered if these employees are happy with their jobs?


B...

Why team collaboration is required for a positive work culture

27/08/19 05:37 PM By Tin - Comment(s)




When we talk about work culture, we generally address a plethora of things, from office decor to management principles, without clearly understanding what it means. Work culture is simply the reflection of the ethics of an organization. In simpler words, if your workplace were a person, their belief...

Introducing Zoho Cliqs new integration with Zoho Desk

27/08/19 05:12 PM By Tin - Comment(s)



If context-aware customer engagement is the cornerstone of helpdesk software, then bot-driven automation tools for improved team collaboration are the way forward. And we’re ready with Zoho Cliq’s completely new integration with our helpdesk solution, Zoho Desk.


Zoho Cliq’s integration with Zoho Desk...

Say hello to Cliqs 2019 update!

27/08/19 04:23 PM By Tin - Comment(s)



The Zoho Cliq team is here with a huge update that’s packed full of enterprise enhancements, while still remaining accessible to organizations of all sizes. So what’s in it for you?


More control over your organization



The revamped administration console will enable organization owners using Cliq to fu...

Get hustling with Zoho's office suite!

20/08/19 04:36 PM By Tin - Comment(s)
Most businesses these days function through cloud operating systems, with services delivered in real time over the internet. According to researchers at Gartner, the market for cloud services has grown to such an extent that they’re now key to staying relevant in this fast-paced world. Businesses ut...

Introducing Custom Branding and more in Office Integrator

20/08/19 04:25 PM By Tin - Comment(s)



Zoho Office Integrator helps businesses add document creation muscles to their custom applications by giving them powerful, easy-to-integrate document editors and APIs.


Businesses like e-Agree.com use Office Integrator to streamline and automate the user experience of their contract management servic...

Why this is the right time to be a tech geek

20/08/19 04:15 PM By Tin - Comment(s)



Gazing at Gizmodo or calling yourself a geek doesn’t make you one. Being a geek is more about “how you love” than “what you love”. Geeks are motivated by a passionate interest in a specific subject. A survey conducted by the geek pride survey, supports the fact that geeks may be the best fit for tec...

Why Marketers Need to Build Great Customer Experiences with AI

20/08/19 04:04 PM By Tin - Comment(s)



Marketers are turning to artificial intelligence (AI) to create great customer experiences and personalize customer journeys. Read on to learn how you can start using AI to take your marketing to the next level. 


Personalize at scale


When you think about great customer experiences you’ve had, you...

Lessons From Two More Top Customer Service Companies

20/08/19 03:56 PM By Tin - Comment(s)


We’ve been asking this question a lot lately. Most recently, we took a look at concrete best practices from companies at the top of the American Customer Satisfaction Index.


Of course, ACSI rankings aren’t the only benchmark out there. Plenty of others offer even more clues as to what the best custom...

Build integrated solutions with the Zoho Office Suiteintroducing Zoho Office Platform

20/08/19 03:33 PM By Tin - Comment(s)
Twelve years ago, we launched our first-ever cloud app Zoho Writer—an online word processor built for collaborative work. Committed to building a comprehensive office suite that runs entirely on the cloud, we added Sheet (for spreadsheets), and Show (for presentations) less than a year after launchi...

Why team collaboration is required for a positive work culture

20/08/19 02:46 PM By Tin - Comment(s)




When we talk about work culture, we generally address a plethora of things, from office decor to management principles, without clearly understanding what it means. Work culture is simply the reflection of the ethics of an organization. In simpler words, if your workplace were a person, their belief...

Have Specific Form Needs? Use Dynamic Forms to Create It.

13/08/19 05:49 PM By Tin - Comment(s)


Many businesses have different form requirements based on the customer's needs. Buying life insurance? That's a different form than car insurance.


The trouble comes when you try to use the traditional, all-field form of a contact. Every field for every purpose is on the customer record in SuiteCRM. T...

How Customer Service Builds Your Brand

13/08/19 05:32 PM By Tin - Comment(s)




When you think of the Ritz-Carlton, what sentiments come to mind?


Happiness? Comfort? Unforgettable experiences?


According to a recent survey, the company’s hotels and resorts are revered for all these enviable qualities — and more. Among all luxury properties in North America, it ranks at the very to...

Expert Corner: All you need to know about helping your recruitment team work smarter, not harder.

13/08/19 05:20 PM By Tin - Comment(s)


This is a blog piece by Lee Biggins. He is the CEO of Resume-Library, one of the fastest-growing job boards in the U.S. and founder and managing director of CV-Library, the UK’s leading independent job board. With industry experience spanning nearly 20 years, Lee is a pioneer of online recruitment a...

Achieving a Unified View of Your Customer

06/08/19 04:02 PM By Tin - Comment(s)



Digital transformation isn’t just a buzzword — it’s how companies are responding to the extensive new technologies that have ushered in the fourth industrial revolution. These incredible new technologies such as VR, IoT, artificial intelligence (AI), autonomous vehicles, mobile, social, big data, an...
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