Staying on top of data
We even tapped into data resources such as Worldometer, Our World in Data, and Statista (among others), and created Coronavirus Tracker Dashboards using our BI platform, Zoho Analytics. These are designed to give everyone clear and current information so they can make informed safety decisions and take precautionary measures.
Custom solutions, managing documents, and more…
Creator helped us build a contact-tracing form that captured the details of our travels and those of the ones around us. We didn’t want to take any chances. Also, since we already used WorkDrive to create docs and Projects to keep up with tasks, we didn’t have to make too many adjustments on that front.
The end result?
The Zoho ecosystem gave us a unified collaborative experience across mobile and web platforms without having to compromise on security, productivity, and quality. In just a few days, we set everything in motion, packed our bags and headed home, all with the confidence that we had the online infrastructure to back us up.
The launch of two important initiatives for the business community
As the sudden onslaught of COVID-19 brought a lot of anxiety and pain to our customers, partners, colleagues, and their families, we decided it was time to do our bit and offer the support we could. We managed to put together some great wins.
We released a remote-working toolkit, put together specifically to help businesses transition smoothly into remote work. We know this isn’t an easy feat, especially when many business operations require you to be on-the-ground and have in-person communication. But we hope tools like these will help you embrace the change.
Zoho Remotely is a suite of 11 business and productivity apps—ShowTime, Writer, Sheet, Cliq, Show, Meeting, Sprints, Lens (available for users on US and EU DCs), Assist, Workdrive, and Projects—available for free until July 1, 2020.
And to help people quickly adapt to new working conditions, our Zoho Remotely team interviewed some experts and asked them to share tips and best practices. This was done to help businesses navigate through such rapidly changing professional situations.
If you’re new to this set up, we hope Zoho Remotely provides you with some relief.
Fun-fact: The Remotely suite was assembled in just 6 days! The whole process, from the ideation to the public launch, was all done working remotely!
Emergency Subscription Assistance Program (ESAP)
As an entirely bootstrapped company for more than 20 years, we’re quite familiar with the challenges and difficulties that growing businesses tend to face. We owe our customers a lot, and to help weather this global crisis, we launched the Small Business Emergency Subscription Assistance Program. Our goal is to lighten the financial load on those small business customers who have been severely impacted by the economic disruption.
With ESAP, we’re offering a 3-month subscription fee waiver on all the applications our small business customers currently use. This will be applicable for up to 20,000 qualified customers that have 25 employees or less. Our customers have always supported us. We wanted to do our bit by standing by them.
Our employees and coworkers chime in…
We reached out to some of our colleagues who conceptualized and spearheaded critical operations at Zoho during these trying times. Take a look at what they have to say about working from home. Most of them have never worked outside of an office for this long.
Where do we go from here?
Everyone is working to stay afloat given the uncertainty of the pandemic. Even maneuvering through everyday life and taking care of business right now can be challenging. You might feel uncertain about the future; we do, too. But, what we’re sure of is this: we’re here to support businesses in the best way possible, and we will continue to do so.
Moving towards ‘Zoho on Zoho’ over the years helped make this latest transition easier and quicker than it otherwise could’ve been. Long after this virus becomes a distant memory, we intend on continuing our efforts towards making our ecosystem powerful and comprehensive. Whether you’re a team of two or two thousand, we’re ready to support your business.
Moreover, we’re continuously using our products, putting them to the test as we identify gaps, strengthen our stack, and work to make every integration so seamless that businesses of all sizes can work hassle-free, online.
We hope this crisis ends soon. Until then, stay home, stay safe, stay strong.
We’re all in this together, and we’re here to help.