Discover insights that are unique to your company, even if your CRM data is limited or incomplete. SugarPredict analyses factors that your data does not cover and makes predictions that allow businesses to make better decisions and focus on the most important sales activities. The Sugar Predict AI engine drives business predictability and performance by continuously analysing your customer data and comparing it to a store of secure data sources, resulting in AI-driven predictions tailored to your company. Insights are clearly presented, providing your sales, marketing, and customer service teams with the best next steps.
Furthermore, SugarPredict's design ensures that no personally identifiable information is exposed to users, ensuring your customers' privacy and security. SugarPredict AI-based predictions, which use automated machine learning (AutoML) across the Sugar product line, provide the following existing and future features:
- Identifying customers who are most likely to churn, allowing for valuable runway to remediate and strategically engage with customers
- Predicting lead interest and conversion likelihood using lead scoring models
- Prescriptive forecasting and insight-driven forecasting for higher quota attainment and sale close monitoring
- Recommending add-on products at the appropriate stage of the customer journey to increase average deal size
- Determining marketing attribution and contribution to business closure
- Improving customer engagement models through predictive case routing and real-time contextual data to empower customer service representativesSugarPredict's Key Features - Identify patterns and trends that only a tireless AI engine can achieve, and display them directly within the Sugar products you use every day.
Increase Sales Productivity
- Know which leads to prioritize based on AI analysis, giving you a competitive advantage and making sales teams more productive.
More of the Right Deals Closed
- To improve win rates, deal sizes, and retention, score opportunities based on their similarity to your ideal customer profile.
Unlock Sales Pipeline Forecasts
- Feel confident about forecasting and future opportunities because every salesperson has contextual history and insights for pipeline analysis and forecasting.
AI Competitive Advantage Evaluations
- Sugar Service Consultants assist customers in preparing for AI and demonstrating how to best use the in-product SugarPredict value-models.