The use of CRM is growing, and in a highly competitive market, it is crucial to be up-to-date with the trends. Top CRM vendors like Salesforce, Oracle, and SAP, have been making improvements in key CRM functionalities. Each have AI capabilities, and with the ability to improve conversion rates, boos...

New Year’s are all about new promises; we set new goals, we change up a few things about our life and our daily routine. It’s another chance for us to become better versions of ourselves.

Businesses and business leaders also use this opportunity to set a new benchmark for their team, a new goal to hi...