SaaS churn analysis: Configure your company for customer retention

12/03/19 04:23 PM By Tin - Comment(s)



Read through this narrative on:

1. Why customer retention is an important aspect of a consultancy company?


2. How to measure customer churn and revenue churn by doing a cohort analysis?


3. Two key predictors of customer churn


4. Four retention strategies that can lower your attrition rates




Why should cus...

Salesforce Named a Leader in First-Ever Forrester New Wave for SaaS Marketplaces

11/12/18 03:31 PM By Nico - Comment(s)

We are thrilled to share that Salesforce has been named a Leader in The Forrester New Wave™: SaaS Marketplaces, Q4 2018 report. In its evaluation of AppExchange, Forrester found Salesforce “still leads the SaaS marketplace world.”


AppExchange is the Salesforce Store, helping customers extend Salesfor...

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