Approach Your Career Journey with a Sense of Adventure

21/05/19 11:30 AM By Tin - Comment(s)



Account executive (AE) Jack Badavas has been with Salesforce for eight years in a variety of sales roles and locations. He approaches every challenge and opportunity with a sense of adventure and grit (more on this grit later).


An East Coast native, Jack went into sales right out of college, nabbing ...

Big News! Salesfusion is Now Part of Sugar (Three Big Advantages for You)

21/05/19 11:11 AM By Tin - Comment(s)



Have you heard? The world is close to capturing 1.7 megabytes of data for each person on the planet every single second.


That’s not even the crazy part. 


For most companies today, very little of that data is being put to good use. Despite the tremendous amount of available customer intel, nearly ...

Salesforce’s Pathfinder Training Program Expands Globally

14/05/19 11:56 AM By Tin - Comment(s)



At Salesforce, one of our core values is equality, and a natural extension of that is our commitment to workforce development. We want to empower a diverse and qualified workforce with the skills needed to ensure their future success, the success of our customers and partners, and to create a better...

Increase Productivity with Actionable Insights in Hint 5.1

14/05/19 11:42 AM By Tin - Comment(s)



Our next version SugarCRM Hint 5.1 is now generally available! Hint provides a wide range of important, useful and actionable insights, uncovering key information at every stage of your sales, marketing, and customer service cycles. Version 5.1 focuses on increasing productivity and efficiency, to h...

Onboarding Hacks: How to Deeply Engage New Employees

07/05/19 01:32 PM By Tin - Comment(s)


Engaged employees are at the heart of our success story at Salesforce — and like many other tech companies, our employee population is booming! We welcomed more than 8,500 new hires into the #SalesforceOhana last year.


But today's talent market is tough, as employee turnover is the highest it's been ...

11 Resources That Will Improve Your Sales Skills

07/05/19 11:48 AM By Tin - Comment(s)



Even though we live in a world that’s dominated by rapidly evolving technology, plenty of businesses are still very skeptical about every new advancement. For instance, old-school tactics are surprisingly common in sales. These “traditions” include paper contracts, siloed record-keeping, and in-pers...

CRM Blueprint Series: Sales Automation Webinar Recap

30/04/19 04:06 PM By Tin - Comment(s)



This week marked the latest installment of our CRM Blueprint Series of webinars aimed at helping businesses of all shapes and sizes build more modern, effective CRM initiatives. This edition focused on the core tenets of a modern sales automation solution.


In the webinar, we discussed how important i...

How to Develop a Team of Successful Service Agents

30/04/19 03:45 PM By Tin - Comment(s)



We’ve all had horrible customer service experiences. You know what we’re talking about — it’s that feeling when you hang up the phone and shake your head, wondering why companies just can’t get it right. And if the service is bad enough, you may instantly decide to never do business with them again.


...

Five Important Questions to Ask Yourself Before You Renew Your Legacy CRM Vendor

22/04/19 06:57 PM By Tin - Comment(s)



What do a bedside shelfie, bit-coding robot, and a Gremlin chia pet have in common with your legacy CRM vendor? A lot! 


Don’t you love those vendors that push everything you think you might want, but offer little or nothing you actually need? Let’s be honest, who doesn’t want a bedside shelfie t...

Five Years in a Row: Best Places to Work

22/04/19 06:43 PM By Tin - Comment(s)



For the fifth consecutive year, Salesforce has been named one of San Francisco's Best Places to Work in the Bay Area by the San Francisco Business Times. Recognition like this makes me both grateful for our Salesforce family and humbled because of the incredible companies that we stand beside on the...

Say Hello to Sugar 9

16/04/19 04:35 PM By Tin - Comment(s)



Last week we hit a major milestone at SugarCRM with the release of Sugar 9. Sugar 9 encapsulates all of the awesome new features and additions to the product we’ve added over the past year.


Empowering our customers to accelerate sales from first call to go live is at the heart of our new Sugar 9 rele...

Service Transformation Must Come From the C-Suite

16/04/19 04:11 PM By Tin - Comment(s)



Did you know many customer service departments are still in dinosaur mode? They face shifting demands from customers without the necessary tools, strategy, processes, and agents’ skills to meet them. When I speak at conferences, I often hear from customer service leaders about how difficult it is to...

What You Can Achieve with a Manufacturing CRM

09/04/19 02:58 PM By Tin - Comment(s)


This means it’s no longer enough to simply produce great product. If you’re not at least thinking about opportunities around servitization, direct-to-consumer relationships, and other trends, you may be at risk of falling behind.


Staying competitive is no easy feat. The landscape is riddled with chal...

Volunteering is the New Happy Hour

09/04/19 02:36 PM By Tin - Comment(s)



Ever learned something new about a colleague during an office happy hour? Whether it’s learning that your coworker has a cool hobby outside of work or that your boss has some impressive dance moves, the number-one reason employees attend happy hour is to get to know their colleagues better.


But happy...

Our Favorite Moments from World Tour Amsterdam

26/03/19 11:29 AM By Tin - Comment(s)



With 6,000 total registered attendees, World Tour Amsterdam 2019 was a full day of inspiration and innovation for our many Trailblazers in the Netherlands. From discussions with women entrepreneurs, more than 100 sessions to choose from, and giving back activities, this Salesforce event had a little...

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