Blog tagged as Technology

Qualified vs Unqualified Leads: How Marketing Platforms Can Help You Convert More Customers

11/04/23 04:21 PM By Shayne - Comment(s)
Qualified vs Unqualified Leads: How Marketing Platforms Can Help You Convert More Customers

In the world of marketing, it's essential to understand the difference between qualified and unqualified leads. A lead is a potential customer who has shown some level of interest in your product or service. However, not all leads are created equal, and it's crucial to differentiate between those wh...

Understanding Today's B2B Buying Expectations

14/03/23 01:26 PM By Shayne - Comment(s)
Understanding Today's B2B Buying Expectations

Business-to-business (B2B) buying behaviors have evolved dramatically in recent years. The rise of digital transformation, globalization, and the pandemic have all contributed to a significant shift in how companies approach purchasing decisions. In this blog, we'll explore the new B2B buying expect...

The Secret to Developing Effective KPIs

10/02/23 01:56 PM By Shayne - Comment(s)
The Secret to Developing Effective KPIs

Having a bunch of  KPIs for your company does not automatically guarantee success. As said, the secret of success is not in the KPI. Rather, The secret of success is in the actions you take to move the KPI toward your goal. Asking what needs to be measured in your company only gives you a small...

Top 5 Advantages of Using Mobile CRM

09/02/23 02:00 PM By Shayne - Comment(s)
Top 5 Advantages of Using Mobile CRM
It’s not a secret anymore how CRM software works wonders for sales teams across the world. As more companies invest in this, functionalities in CRM continue to be upgraded while more use cases are covered. CRMs started to be accessed on computers and still are up to this day. While at our desks, the...

A New Look and Feel for Sugar Q1 2023

08/02/23 04:53 PM By Shayne - Comment(s)
A New Look and Feel for Sugar Q1 2023

Sugar has been hinting to have an upscaled user experience since last year. Numerous customer feedback was gathered and extensive research was done that has finally led us to this point. And so for the first quarter of the year, a redesigned user interface is finally up and live. This enhancement br...

Employee Experience Trends You Should Prioritize in 2023

27/01/23 03:24 PM By Shayne - Comment(s)
Employee Experience Trends You Should Prioritize in 2023

Employees are known to be the company’s no.1 asset. Progressive businesses keep in mind that employees are essential factors to an organization’s success. Employees are the one who keep the business running. Thus, the reason why they diligently provide competitive salary, satisfying benefits, and po...

New Edition: Zoho Desk Express

24/01/23 10:05 AM By Shayne - Comment(s)
New Edition: Zoho Desk Express

Growing businesses have a unique set of business requirements compared to large corporations. Zoho has always been inclusive to these small businesses, which greatly adds up to the reason why Zoho is the go-to software company for businesses of all sizes. Considering these specific needs, Zoho intro...

Sugar Connect 33.0 is Now Available!

21/12/22 05:56 PM By Shayne - Comment(s)
Sugar Connect 33.0 is Now Available!

To kick off the year, Sugar brings us the latest version of Sugar Connect. Enhancements have been made and Issues have been resolved. Read on to discover the new capability of Sugar Connect. 

Sugar Connect is an email client add-in that enables you to work with your Sugar data even with Outlook ...

Sugar User Interface (UI) Redesign 2023

21/12/22 04:30 PM By Shayne - Comment(s)
Sugar User Interface (UI) Redesign 2023

What’s in store for Sugar this 2023?

We're excited to announce that the Sugar platform's User Interface (UI) is being updated! The new user interface redesign will launch for the Cloud products beginning in January with the 12.3 upgrade and for on-premises customers beginning in April of 2023 with th...

Devtac: 2022 Highlights

21/12/22 10:53 AM By Shayne - Comment(s)
Devtac: 2022 Highlights
Could you believe that the year is almost over? It seems like in a blink of an eye, a lot of things have already happened. But let’s not get lost in the shuffle. Let us share with you our highlights for the year 2022. 

What's In Store or Zoho Desk in 2023?

20/12/22 07:47 PM By Shayne - Comment(s)
What's In Store or Zoho Desk in 2023?

For the past couple of years, Zoho Desk continues to be the flag-bearer app of the company. Helping businesses across industries settle internal and external queries efficiently. As we move on to another year, additional great features for Zoho Desk await us.

Read on to discover what’s in store for Z...

Zoho CRM Awards and Titles Showcase 2022

20/12/22 04:59 PM By Shayne - Comment(s)
Zoho CRM Awards and Titles Showcase 2022
2022 was an eventful year for Zoho, being able to bag a series of awards. One of the most lauded apps we offer is Zoho CRM. And this year, Zoho CRM continues to be a multi-awarded software. 

Thanks to the trust and support of our 250,000+ customers worldwide, we went on to be recognized as the w...

The Use of AI in Customer Retention

19/08/22 05:19 PM By Shayne - Comment(s)
The Use of AI in Customer Retention

Customer retention pertains to the ability of an organization to keep its customers over time. Apart from identifying loyal customers, customer retention can also reflect customer satisfaction, repurchase behavior, and customer engagement.


While customer relationships typically begin with an initial ...

Zoho Integration with Zapier and Power Automate

19/08/22 05:06 PM By Shayne - Comment(s)
Zoho Integration with Zapier and Power Automate

Zoho has built its own ecosystem. Working wonders for businesses of all sizes. Users from different parts of the world remain assertive as to how the software excellently supports their day-to-day activities. 


Even with such positive feedback, Zoho continues to expand internally and externally. ...

Technology in Hybrid and Remote Work

05/08/22 02:20 PM By Ana - Comment(s)
Technology in Hybrid and Remote Work


Many businesses have had to rethink how and where they work as a result of the pandemic. It has changed the way business leaders think, how employees want to work, and how customers expect to be treated. All businesses require technology to collect, manage, and advance customer interactions. To adap...

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