Introducing Zoho Cliqs new integration with Zoho Projects

21/05/19 11:42 AM By Tin - Comment(s)



Everything starts as an idea—the next big thing your team wants to build, a feature addition to your product, designing a website, or constructing a building. For any idea to take shape, you need a process in place. And Zoho Projects offers a comprehensive way to cover everything from initial planni...

Salesforce’s Pathfinder Training Program Expands Globally

14/05/19 11:56 AM By Tin - Comment(s)



At Salesforce, one of our core values is equality, and a natural extension of that is our commitment to workforce development. We want to empower a diverse and qualified workforce with the skills needed to ensure their future success, the success of our customers and partners, and to create a better...

Increase Productivity with Actionable Insights in Hint 5.1

14/05/19 11:42 AM By Tin - Comment(s)



Our next version SugarCRM Hint 5.1 is now generally available! Hint provides a wide range of important, useful and actionable insights, uncovering key information at every stage of your sales, marketing, and customer service cycles. Version 5.1 focuses on increasing productivity and efficiency, to h...

How chat bots can increase your workplace productivity

14/05/19 11:33 AM By Tin - Comment(s)



Chat bots are the future. With the ever-increasing need for effective communication, chat bots are here to transform how businesses function. From handling customer queries to automating workflows, they allow users to focus on things that matter.


Research indicates that over 50% of customer queries c...

Onboarding Hacks: How to Deeply Engage New Employees

07/05/19 01:32 PM By Tin - Comment(s)


Engaged employees are at the heart of our success story at Salesforce — and like many other tech companies, our employee population is booming! We welcomed more than 8,500 new hires into the #SalesforceOhana last year.


But today's talent market is tough, as employee turnover is the highest it's been ...

3 Things You Must Do This World Password Day

07/05/19 11:12 AM By Tin - Comment(s)



Bill Gates predicted the death of passwords more than a decade ago. But later, Microsoft themselves ended up releasing their identity management solution to help companies overcome their password issues. While experts are trying hard to kill passwords with bio-metrics and other complicated authentic...

CRM Blueprint Series: Sales Automation Webinar Recap

30/04/19 04:06 PM By Tin - Comment(s)



This week marked the latest installment of our CRM Blueprint Series of webinars aimed at helping businesses of all shapes and sizes build more modern, effective CRM initiatives. This edition focused on the core tenets of a modern sales automation solution.


In the webinar, we discussed how important i...

How to Develop a Team of Successful Service Agents

30/04/19 03:45 PM By Tin - Comment(s)



We’ve all had horrible customer service experiences. You know what we’re talking about — it’s that feeling when you hang up the phone and shake your head, wondering why companies just can’t get it right. And if the service is bad enough, you may instantly decide to never do business with them again.


...

Manage Facebook Job Postings with Zoho Recruit

22/04/19 07:05 PM By Tin - Comment(s)



Integrate your organization’s Facebook account with Zoho Recruit and post your jobs onto one of the largest social networks in the world. It’s fast, hassle-free, and has a wide targeting capability. You can post, view, and manage the jobs that you post on Facebook from within Zoho Recruit.


This integ...

Five Important Questions to Ask Yourself Before You Renew Your Legacy CRM Vendor

22/04/19 06:57 PM By Tin - Comment(s)



What do a bedside shelfie, bit-coding robot, and a Gremlin chia pet have in common with your legacy CRM vendor? A lot! 


Don’t you love those vendors that push everything you think you might want, but offer little or nothing you actually need? Let’s be honest, who doesn’t want a bedside shelfie t...

Five Years in a Row: Best Places to Work

22/04/19 06:43 PM By Tin - Comment(s)



For the fifth consecutive year, Salesforce has been named one of San Francisco's Best Places to Work in the Bay Area by the San Francisco Business Times. Recognition like this makes me both grateful for our Salesforce family and humbled because of the incredible companies that we stand beside on the...

Say Hello to Sugar 9

16/04/19 04:35 PM By Tin - Comment(s)



Last week we hit a major milestone at SugarCRM with the release of Sugar 9. Sugar 9 encapsulates all of the awesome new features and additions to the product we’ve added over the past year.


Empowering our customers to accelerate sales from first call to go live is at the heart of our new Sugar 9 rele...

Introducing Zoho Commerce Plus: The operating system for your commerce business

16/04/19 04:23 PM By Tin - Comment(s)



We’re proud to introduce Zoho Commerce Plus, an integrated platform that has everything you will need to build, promote, manage, and grow your e-commerce business. Get early access to the next big thing in online commerce.


The future of e-commerce


Large-scale e-commerce marketplaces have dominated the...

Service Transformation Must Come From the C-Suite

16/04/19 04:11 PM By Tin - Comment(s)



Did you know many customer service departments are still in dinosaur mode? They face shifting demands from customers without the necessary tools, strategy, processes, and agents’ skills to meet them. When I speak at conferences, I often hear from customer service leaders about how difficult it is to...

New Notebook Integration: Bring Your Ideas into Your Inbox

09/04/19 03:54 PM By Tin - Comment(s)

Today we’ve got a new Notebook integration for you, this time with Zoho Mail. Now you can access your notes straight from your mailbox. Even better, you can email your thoughts, turn your emails into notes, associate notes to email conversations, and more. We think the value is clear: it’s better to...

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