SaaS churn analysis: Configure your company for customer retention

12/03/19 04:23 PM By Tin - Comment(s)



Read through this narrative on:

1. Why customer retention is an important aspect of a consultancy company?


2. How to measure customer churn and revenue churn by doing a cohort analysis?


3. Two key predictors of customer churn


4. Four retention strategies that can lower your attrition rates




Why should cus...

Setting the stage for the future of work—announcing the all-new Zoho Office Suite.

19/02/19 12:02 PM By Tin - Comment(s)


We’re bringing contextual integrations, artificial intelligence, and refreshed experiences to our office suite apps Writer, Sheet, Show, and Notebook. Here’s everything new.

We envision the future of work as a connected system that brings together different apps into a comprehensive platform that hel...

Making the most out of Zoho SalesIQ

12/02/19 11:50 AM By Tin - Comment(s)

Conversational marketing is an effective way to nurture prospects into customers. However, knowing who to converse with, what content to send, and how often you interact, isn’t easy.

  

Website visitor tracking and engagement software like Zoho SalesIQ lets you converse and nurture potential...

Road ahead 2019: 3 trends to watch for in customer service

04/02/19 10:12 AM By Tin - Comment(s)



Today’s consumer has plenty of options, and customer loyalty has become a rare commodity. 

Nearly 33% of American consumers say that a single instance of poor service is all they need to switch vendors. Yet the same consumers are willing to spend 17% more on companies that deliver excellent cust...

Integration—the bridge between your marketing automation tool and truly automated marketing

28/01/19 07:14 PM By Nico - Comment(s)

Marketing automation tools aid you by delivering smart content and earning valuable information in return. But can this information afford to stay buried in your tool? And is your content still smart if it does? No and no.


Your other apps need the information your marketing automation tool gathers, t...

5 resolutions to boost your website conversions in 2019

15/01/19 01:21 PM By Christine - Comment(s)

New beginnings, new perspectives, 365 new days—the new year is a symbol of hope and optimism. This is the perfect time for businesses to reflect on their past setbacks and successes, and draft a solid plan for the rest of the year. Whether you’re a small business owner, an entrepreneur, or a blogger...

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